If you’re looking for support with a product or want to learn something new, we have a host of resources to help you.
Support by Product
Get help when and where you need it as you navigate some of the newest and most robust technology in the industry.
- System administrators can create support tickets in our “Behind The Blackboard” support portal.
- Blackboard system administrators can find support, download software, obtain reference materials and manage their Blackboard account.
- Blackboard Collaborate users can find support through our 24/7 staffed support team and online knowledge base.
- Find the help and support you need, as well as extensive training offerings for Blackboard Collaborate.
- Blackboard Collaborate Training Solutions
- Our customer support portal gives you access to the tutorials, documentations and product information you need to make the most of your data analytics.
Blackboard Mobile Suite
- If you're a student, faculty member, parent or any other user of the Blackboard Mobile solution, please contact your local school or organization or visit their web site for any questions you may have.
- If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.
- If you are receiving Blackboard Connect messages in error, or no longer wish to receive them, contact the sending institution.